Privacy Policy

Introduction

Welcome to https://golden-mental-health-evaluations-therapy.denvermentalhealthcare.com (hereinafter referred to as “Golden Mental Health Evaluations Therapy,” “we,” or “our”). We are committed to maintaining the highest standards of privacy and data security for our users. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Golden Mental Health Evaluations Therapy, including:

Our official website located at https://golden-mental-health-evaluations-therapy.denvermentalhealthcare.com.
All associated mobile and desktop applications.
Services and products offered through our platforms.
Any other features or tools linked to our website.

Please be aware that this policy does not extend to third-party websites, applications, or services that you access through links on our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data in the following scenarios:

When you sign up as an authorized user and use our applications or services.
During your visits to our websites, including any interactions with linked pages.
When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different purposes. The categories include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Credit card numbers, billing addresses, and other financial details needed for transaction processing.
Financial Information: Data related to your financial status or transactions, including bank account information and investment portfolios (if provided).
Purchase Information: Details about products or services you buy from us, such as purchase history, order frequency, and items purchased.
Mobile Device Identifiers: Unique identifiers from your mobile devices, such as IP addresses, device IDs, and advertising IDs.
Location Data: Information about your geographic location when you use our apps or visit our websites.
Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (e.g., name, profile picture, and friends/followers lists).
Product Information: Details about the products or services you interact with, including usage patterns and preferences.

We obtain this information through direct user input, tracking technologies, and third-party sources, as described below:

Direct User Input: You provide personal data when creating an account, making purchases, filling out forms, or communicating with our support team.
Tracking Technologies: Cookies, web beacons, and similar technologies are used to collect information about your interactions with our websites and apps.
Third-Party Sources: Some data may be shared with us by third parties, such as payment processors, marketing partners, or analytics providers, who operate under their respective privacy policies.

Cookies

We use cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These cookies enable core functionality and improve security. They ensure that our websites and apps function as intended.
Preference: They remember your preferences, such as language settings or display options, to provide a personalized experience.
Analytics: Analytics cookies help us understand how users interact with our sites, including metrics like page visits, time spent, and bounce rates.

Users can control non-essential (i.e., preference and analytics) cookies through our Cookie Manager, which provides settings to accept or reject specific cookie categories.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected. This retention period may vary based on:

Legal obligations, such as tax or accounting requirements.
Business needs, including improving our services, conducting research, and ensuring network security.
Your account activity, like maintaining records of purchases or communications.

Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption: We encrypt sensitive information both at rest and in transit to safeguard it from unauthorized parties.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal information held by us.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit our processing of your personal data while we verify or dispute its accuracy.
Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes, such as direct marketing.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing.
Data Portability (to another service provider): Requesting a copy of your data in a format that allows you to move it easily to another controller.

To exercise these rights or have any data-related inquiries, please contact our privacy team at:

Email: contact@golden-mental-health-evaluations-therapy.denvermentalhealthcare.com
Address: [Privacy Team Contact Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated through our website and/or directly to you. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using the following details:

Email: contact@golden-mental-health-evaluations-therapy.denvermentalhealthcare.com
Address: [Golden Mental Health Evaluations Therapy, Privacy Team Contact Address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Golden Mental Health Evaluations Therapy.